Experience
Our staff has extensive experience in providing a variety of organization development services. Our consulting experience includes the areas of organization diagnosis and restructuring, business process improvement, core competencies, employee training and development, supervisory and management development, and team building.
Organizational Diagnosis
Our consultants can work with organizations to identify issues that need attention. Through the use of customized or commercially available survey instruments, an organization can gain insight about attitudes, opinions, and perceptions of employees and/or customers. We then help the organization analyze and feed the results back to all concerned parties. This feedback can be used to stimulate dialogue around these issues and identify opportunities for organizational, team, and individual development. Feedback can also be used to identify strategic organizational issues, support improvement efforts, and benchmark organizational progress toward development goals which can lead to greater employee satisfaction, involvement, and productivity.
Business Process Improvement
Our consultants can help organizations analyze and redesign key work processes to achieve improvements in measures of performance such as cost, quality, service, and speed with the ultimate goal of increasing the organization's efficiency, productivity, and competitiveness. Business process improvement encourages managers and employees to rethink what they do and how they do it as a means to achieve an advantage in a fiercely competitive, global marketplace.
Organization Restructuring
Our consultants can help organizations become more efficient and productive by identifying and instituting organizational structure changes designed to alter reporting relationships, role definitions, work flow and procedures, and the purposes and objectives of components or units of the organization. The Center can supplement development efforts through restructuring techniques that change the task, structural, and technological systems of the organization or individuals. This can further enhance the organization's effectiveness.
Core Competencies
Our consultants can help organizations identify the core competencies required by employees or teams to be successful. An organization's employees need certain competencies--knowledge, skills, abilities, and attitudes-in order to be productive, efficient, and valuable members of the organization. Once these competencies are identified, they can be used for purposes such as employee selection, training, performance management, and employee development. Selecting new employees based on these competencies and providing existing employees with opportunities to acquire the skills needed to become strong, effective organizational contributors can have a tremendous impact on the overall effectiveness of an organization.
Employee Training and Development Programs
Our consultants can work with organizations to identify employee training and development needs. We can design, implement, and evaluate training and evaluation programs to provide individuals and teams with learning experiences to build the competencies or attitudes needed to improve organizational effectiveness and respond to change. Our consultants work with clients to ensure that the development curriculum emphasizes practical, interactive examples and exercises that are relevant to the organization and to ensure programs are designed to maximize the transfer of learning to the job.
Supervisory and Management Development
Our consultants can help organizations prepare employees for the transition to higher level responsibilities or for future management positions by improving existing or developing new knowledge, skills, and abilities. Through the use of assessment centers and multi-rater surveys, our consultants can diagnose leaders' specific strengths and development needs and design a plan to address those needs. Our consultants can also help organizations match individuals' abilities and career aspirations with the long-term needs of the organization, while considering the dynamic changes that will take place over time.
Team Building
Our consultants can help organizations design and implement strategies for effective cooperation and collaborative teamwork. Teams and work groups are fundamental units of organizations and key factors in improving the functioning of the organization. Activities and efforts such as team building, cross-group problem-solving, and self managing teams can be implemented to increase cohesiveness and cooperation of people in an organization.