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Experience
We conduct job analyses that comply with federal regulatory guidelines and professional standards. Since our inception two decades ago, we have conducted hundreds of job analyses for jobs ranging from executive level, professional positions to entry-level, manual labor positions in both the private and public sector.

Methodology
At the core of job analysis is the process of determining the work behaviors and tasks that comprise the content of a position or job, as well as the knowledge, skills, abilities, and physical abilities that are important for successful performance of the job. We work extensively with each organization in coordinating and conducting all job analysis activities such as site observations, individual interviews, group discussions, brainstorming sessions, and the administration of questionnaires.

Job analysis is an involved process that includes collecting, analyzing, and interpreting job-related information that can be used for a variety of purposes. The method we use is a comprehensive system providing job analytic information for the following:

Selection/Promotion
Job Evaluation/Job Classification
Job Descriptions
Training or Recruitment
Compensation
Performance Appraisal
Career Planning
Job Design/Strategic Job Analysis

Collection of Background Information
This involves activities associated with the collection and review of information about the job classifications under study. The purpose of this step is to familiarize our analysts with the job under review. We review the professional literature on job analyses or studies conducted on the job and review other materials such as the Dictionary of Occupational Titles (Department of Labor, 1977) and Sidney Gael's Job Analysis Handbook for Business, Industry and Government (Page & Caskey, 1988). We also review other documents pertaining to the jobs under review (e.g., organizational charts, policies and procedure manuals, training guides).

Site Observations
We work closely with subject matter experts (SMEs) in becoming familiar with their jobs and organization. We interview and observe incumbents performing their job duties to outline job functions and collect information concerning physical requirements and work conditions. This step also assists us in obtaining information needed for group meetings with the job incumbents.

Group Meetings
Following the background information review and site observations, we conduct group meetings to collect detailed information about a) work behaviors (WBs) and tasks, b) knowledge, skills, and abilities (KSAs), c) physical abilities (PAs), and d) work conditions. The purpose of these meetings is to provide a comprehensive description of the jobs under review.

Development and Administration of the Job Analysis Questionnaire
The group meetings with incumbents provide an overall blueprint of the job content domain; however they do not provide a standardized measure of the importance, criticality, frequency, and other criteria necessary to comply with professional standards. We design a job analysis questionnaire to collect this information in a standardized format from a representative sample of job incumbents, then compile the data.

We enter each participant's responses into a computer database and statistically analyze the responses using a specially developed program. The statistical program is designed to monitor questionnaire responses for accuracy. The results obtained through the program reveal a number of criteria necessary for developing content valid selection procedures such as frequency, criticality, and importance ratings. These results are also important for use in the development of other human resource systems (e.g., performance management systems). Our results also provide information regarding essential job functions and physical requirements important to complying with the Americans with Disabilities Act (ADA).

Identification of the Job Content Domain
Based upon the statistical analyses of the job analysis questionnaires, we can define the job content domain. The job content domain identifies those work behaviors and tasks, as well as the knowledges, skills, and abilities which are sufficiently important, frequent, or essential to the job under study. This is done in compliance with professional and federal regulatory guidelines such as the Uniform Guidelines on Employee Selection Procedures (29CFR1607), the Standards for Educational and Psychological Testing (American Research Association, American Psychological Association, and the National Council on Measurement in Education, 1999), and the Principles for the Validation and Use of Personnel Selection Procedures (Society for Industrial and Organizational Psychology, 2003).

Job Analysis Documentation
A report detailing the job analysis method and outcome is essential in documenting the validity of the analysis. We provide job analysis reports that comply with professional and regulatory guidelines.